医护人员日常工作所面对的语言攻击

弗拉 瓦·, 恩尼 斯·, 哈维 ·里, 达西 姆·
国际攻击性行为协会

摘要

深入探讨医疗领域所发生的的暴力冲突。详细记载医护人员如何在日常工作中被病患或其家属语言攻击。
他们每一天都被曝露在极高的语言攻击风险之中，但此事却被大众知之甚少。于 2010年，一项 1150小时的观察数据
显示，在 220名病患当中就有 210名向医护人员展开语言攻击。本文收录了此项观察所得出的结果，并揭发每位医疗
人员如何经历病患与家属所发动的语言攻击。研究结果分为三大部分：性骚扰（占多数）；荒谬、无理要求；以及威
胁恐吓。研究当中的医护人员每日都被笼罩在性别侮辱和恶意攻击的迷雾之中。因此我们建议针对医护人员所面对
的性骚扰课题提供干预措施，改善医疗领域的工作环境。

关键词

医护人员；护士与病人间的互动；看护；暴力攻击；人事课题

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