建设项目利益相关者管理：项目成功的关键指标

Joseph Buertey, Daniel
金尼希五旬节大学建筑环境系

摘要

参与现在是一项国际议程，旨在确保人民充分代表他们的想法、感受和对涉及他们发展的事项的决定。据观察，
大多数项目在实施后失败不是由于执行不力，而是由于利益相关者缺乏咨询和参与。本研究的目的是确定利益相关
者参与基层发展项目的障碍，并研究利益相关者参与对项目实施成功的影响。通过向加纳选定地区议会的普通公民、
社区领导人和地方当局工作人员分发结构化问卷收集数据。对结构化问卷的分析表明，在项目启动之前，对项目的
背景、技术和物质理由没有向利益相关者作出充分的解释。利益相关者认为，他们很难参与技术讨论，而且人们认
为项目执行者不愿意在决策过程中让他们参与，为此，利益相关者对项目成功的影响是重大的。为了克服涉众参与
和对项目有意义影响的挑战，涉众必须发展能力，以便在讨论中作出有意义的贡献，或将他们关注的问题委托给专
业代表。为此，项目实现者必须承认涉众的价值，并着手与涉众接触，以争取他们的参与，以增强项目的成功。

关键词

利益相关者参与；项目的成功；发展；地方政府；沟通；社区

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