医院项目医疗工艺复杂性因素识别

卢 秉涵
同济大学 经济与管理学院

摘要

随着中国经济发展和城市化进程，医疗工艺面临更高的挑战。医疗工艺设计不仅需满足个体需求，还要考虑群体
和活动之间的互动。识别了医院项目中工艺复杂性因素，为后续基于复杂性视角的设计优化方案打下基础，以提高医院运
营效率和患者体验。

关键词

医疗工艺 复杂性 质性分析

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